Table of Contents

1. Introduction

Preparing for an interview with FanDuel can be an exciting opportunity to join the dynamic world of fantasy sports and betting. Candidates often wonder about the type of questions they might face when interviewing with such an innovative company. This article aims to demystify the fanduel interview questions you may encounter and provide you with the insights needed to approach them with confidence.

FanDuel Industry Insights

Futuristic FanDuel sports betting dashboard with neon lighting

FanDuel stands as a pioneering force in the daily fantasy sports (DFS) and sports betting market. With a blend of technology, sports, and gaming, it offers employees a chance to work in an industry that combines passion with innovation. Roles at FanDuel are diverse, requiring a mix of industry knowledge, technical expertise, and an understanding of the legal and regulatory landscape that governs fantasy sports and betting.

At the heart of FanDuel’s success is a business model that capitalizes on the growing market of DFS and sports wagering, which demands continuous adaptation to user needs and regulatory changes. Employees must not only be adept at their specific roles but also participate in a larger dialogue about responsible gaming and customer engagement.

Interview questions will likely probe your understanding of these dynamics, assessing not just your skill set but your ability to evolve with the company and industry at large.

3. FanDuel Interview Questions

1. Can you walk us through your understanding of FanDuel’s business model? (Industry Knowledge)

FanDuel operates as a daily fantasy sports (DFS) company, which allows users to participate in single-day sports games by building a team of players from real professional leagues. Here’s how the business model functions:

  • Players participate in daily contests by paying an entry fee.
  • FanDuel offers a variety of contests with different entry fees and prize structures.
  • The platform earns revenue by collecting a percentage of the entry fees, known as the rake.
  • Users build their fantasy teams within a set salary cap, competing against others based on the actual statistical performance of the players in real games.
  • Winners of the contests are awarded cash prizes based on their ranks in the competition.

2. Why are you interested in working for FanDuel? (Company Fit)

How to Answer
When answering this question, it’s essential to be genuine and demonstrate your interest in both the company and the industry. Research the company’s culture, products, and recent news to show an understanding of FanDuel and how your skills and interests align with their mission and values.

My Answer
I am interested in working for FanDuel because I’m passionate about sports and data analytics. FanDuel sits at the crossroads of these interests, offering an innovative platform that combines entertainment with the thrill of competition. I admire FanDuel’s commitment to providing an engaging user experience and their use of cutting-edge technology to keep the platform dynamic and fair. I’m excited about the prospect of contributing to a company that’s a leader in the DFS industry, and I believe my skills in data analysis and my knowledge of sports can help FanDuel continue to excel.

3. How would you approach building a predictive model for a fantasy sports team? (Data Analysis & Modeling)

To create a predictive model for a fantasy sports team, I would take the following approach:

  • Data Collection: Gather historical data on player performances, including statistics like points scored, assists, rebounds, etc., as well as injury records and even weather conditions for outdoor sports.
  • Feature Selection: Identify the most relevant features that impact player performance and could lead to a successful fantasy team. This may involve exploratory data analysis and feature engineering.
  • Model Selection: Choose an appropriate predictive modeling technique, such as regression analysis, decision trees, or machine learning algorithms like random forests or gradient boosting machines.
  • Model Training: Use historical data to train the model, making sure to split the data into training and validation sets to avoid overfitting.
  • Model Evaluation: Evaluate the model’s performance using appropriate metrics, such as mean absolute error (MAE) or root mean squared error (RMS). Fine-tune the model as necessary.
  • Deployment: Implement the model in a real-world setting, using it to make predictions about future player performances and adjust fantasy team selections accordingly.

4. Explain a time when you had to analyze complex datasets. What tools did you use? (Data Analysis Skills)

I once worked on a project where I had to analyze a complex dataset involving customer transaction data to identify patterns and insights for a retail client. The dataset was large and contained several years’ worth of data with millions of records.

The tools I used included:

  • SQL: For querying and manipulating the data in the database.
  • Python: Utilized libraries like pandas for data manipulation, NumPy for numerical analysis, and matplotlib/seaborn for data visualization.
  • Jupyter Notebook: For interactive data exploration and visualization.
  • Scikit-learn: For implementing machine learning models to understand customer segments better.

5. How do you stay updated with the latest sports statistics and player performance? (Industry Engagement)

To stay updated with the latest sports statistics and player performance, I employ several strategies:

  • Regularly checking sports news websites: Websites like ESPN, Sports Illustrated, and The Athletic are great sources for the latest updates and analyses.
  • Following official league and team sites: These often provide the most up-to-date and accurate stats and player information.
  • Subscribing to sports analytics blogs and podcasts: This gives me insights into how experts are interpreting the data.
  • Using social media: Following athletes, sports analysts, and data scientists on platforms like Twitter can offer real-time updates and community discussions.
  • Participating in fantasy sports communities: Engaging in forums and discussion boards can help share knowledge and strategies with other enthusiasts.

And here is a table summarizing the tools I mentioned for data analysis:

Tool Purpose
SQL Data querying and manipulation
Python Data manipulation and analysis
Jupyter Notebook Interactive data exploration
Scikit-learn Machine learning model implementation
Matplotlib/Seaborn Data visualization

6. Describe a challenge you faced in a team project and how you overcame it. (Teamwork & Problem Solving)

How to Answer:
When answering this question, it is important to describe a specific situation, the actions you took, and the outcome. Emphasize your ability to work collaboratively, communicate effectively, and problem-solve. The STAR method (Situation, Task, Action, Result) can be a useful structure to frame your response.

My Answer:
In a team project, we were faced with a situation where the deadline was rapidly approaching and it became clear that we were behind schedule. The challenge arose due to miscommunication about task assignments and unexpected technical issues.

To overcome this:

  • I initiated an emergency meeting to reassess our project timeline and task distribution.
  • We implemented daily stand-up meetings to improve communication and ensure everyone was on the same page.
  • I spearheaded a peer programming initiative to tackle the technical issues more efficiently.
  • We also reprioritized features, focusing on the minimum viable product (MVP) to meet the deadline without sacrificing quality.

As a result, we delivered the project on time and received positive feedback for our ability to rapidly adapt to challenges and work cohesively as a team.

7. How would you ensure the security of customer data on our platform? (Cybersecurity Knowledge)

To ensure the security of customer data on a platform like FanDuel, I would implement several key measures:

  • Data Encryption: Use strong encryption protocols for data at rest and in transit to protect sensitive information.
  • Access Control: Employ strict access control measures, implementing the principle of least privilege, ensuring that only authorized personnel can access customer data.
  • Regular Audits and Monitoring: Conduct regular security audits and continuous monitoring to detect and respond to any anomalies quickly.
  • Compliance with Standards: Adhere to industry standards and regulations such as GDPR, PCI DSS, and others relevant to the protection of customer data.
  • Security Training: Provide ongoing cybersecurity awareness training for all employees to prevent accidental breaches due to human error.
  • Incident Response Plan: Develop and maintain a robust incident response plan to address any data breaches or security incidents promptly and effectively.

8. What are some of the legal considerations in building fantasy sports platforms? (Legal & Compliance Awareness)

Legal and compliance considerations in building fantasy sports platforms include:

  • Regulatory Compliance: Understanding and adhering to the legal framework governing fantasy sports, which can vary significantly from one jurisdiction to another.
  • User Age Verification: Implementing robust age verification systems to ensure that all users are of legal age to participate.
  • Data Protection: Complying with data privacy laws to protect user information and maintain trust.
  • Intellectual Property: Ensuring that the use of logos, names, and other intellectual property complies with licensing agreements.
  • Fair Play: Establishing clear rules and ensuring that the game operates fairly to maintain integrity and user confidence.
  • Advertising: Adhering to advertising laws and regulations to avoid misleading promotions or targeting underage individuals.

9. Give an example of a marketing campaign you believe would be effective for FanDuel. (Marketing Acumen)

A marketing campaign for FanDuel that I believe would be effective is a "FanDuel Fantasy League":

  • Objective: Engage existing users and attract new ones through a season-long competition with weekly prizes and a grand prize at the end.
  • Target Audience: Sports enthusiasts aged 21-45 who enjoy competitive and social aspects of fantasy sports.
  • Platforms: Social media, email marketing, influencer partnerships, and in-app promotions.
  • Key Message: "Join the ultimate fantasy league and prove you’re the best. Big wins every week!"
  • Metrics: User engagement rates, number of new sign-ups, and overall activity on the platform during the campaign period.

10. How would you handle a situation where a user experiences an issue with their bet or game? (Customer Service)

If a user experiences an issue with their bet or game:

  • First, apologize for the inconvenience and assure them that you’ll do your best to resolve the issue promptly.
  • Second, gather all necessary information about the problem, including screenshots or specifics about the error or issue encountered.
  • Third, investigate the issue by collaborating with the relevant departments, such as the technical team, to understand the root cause.
  • Fourth, provide regular updates to the user on the status of their issue, maintaining clear and empathetic communication.
  • Finally, once resolved, follow up with the user to ensure their satisfaction and potentially offer compensation or a goodwill gesture if appropriate.

By handling such situations with care and professionalism, we uphold the company’s reputation for excellent customer service and help retain user loyalty.

11. What role do you think social media should play in FanDuel’s user engagement strategy? (Social Media Strategy)

How to Answer:
When answering this question, consider how social media can enhance user engagement, drive traffic, foster community, provide support, and enhance brand reputation. Highlight specific tactics or platforms that could be beneficial for FanDuel and give examples based on current social media trends or successful campaigns from other companies.

My Answer:
Social media is an essential tool for engaging with users, building a community, and driving brand awareness. It should play a significant role in FanDuel’s user engagement strategy for several reasons:

  • Community Building: Social media platforms like Twitter, Facebook, and Instagram can be used to create a sense of community among users, where they can share experiences, discuss games, and form a bond with the brand.
  • Customer Support: Providing support through social media channels can improve user satisfaction and provide a quick and public way to resolve issues.
  • Brand Awareness: Engaging content, advertisements, and partnerships with influencers can help increase FanDuel’s visibility and attract new users.
  • Promotions and Updates: Social media is an effective way to communicate promotions, updates, or changes to the platform, ensuring that users are always informed.
  • User Feedback: It can be a valuable source of user feedback, which can inform product development and improvement.

By leveraging social media in these ways, FanDuel can create a dynamic and supportive online presence that resonates with both current and prospective users.

12. Discuss a programming challenge you encountered and how you resolved it. (Technical Skills)

How to Answer:
When answering this question, choose an example that showcases your problem-solving skills, technical expertise, and your ability to overcome obstacles in a systematic way. Be clear about the problem, the options you considered, the chosen solution, and the outcome.

My Answer:
One programming challenge I encountered was optimizing the response time of a data-heavy application I was working on. The application’s performance was degrading significantly as the dataset grew.

Problem: Slow response times due to inefficient data retrieval and processing.

Approach:

  • Profiling: I used a profiling tool to identify bottlenecks.
  • Optimization: I optimized queries to the database, implemented better indexing, and refactored the code to use more efficient algorithms.
  • Caching: I introduced caching for frequently accessed data to reduce database hits.

Solution:

# Before optimization
def get_user_data(user_id):
    user_data = query_user_data(user_id)  # Slow and inefficient query
    process_data(user_data)
    return user_data

# After optimization
from cachetools import cached

@cached(cache)  # Adding caching
def get_user_data(user_id):
    user_data = efficient_query_user_data(user_id)  # Optimized query
    process_data(user_data)
    return user_data

Outcome: The application’s response time improved by 70%, significantly enhancing the user experience.

13. How do you prioritize features for development on a platform like FanDuel? (Product Management)

How to Answer:
Discuss the framework or methodology you would use to prioritize features, such as RICE scoring or the MoSCoW method. Explain how you would take into account user feedback, business objectives, and technical feasibility.

My Answer:
Prioritizing features for development involves a balance between user needs, business goals, and technical considerations. The methodology I follow is a combination of the RICE scoring framework and continuous stakeholder feedback.

  • Reach: Estimate the number of users each feature will impact.
  • Impact: Determine how much each feature will contribute to user satisfaction or retention.
  • Confidence: Assess the confidence level in the estimates for reach and impact.
  • Effort: Evaluate the amount of work required to develop the feature.

I also prioritize based on:

  • User Feedback: Incorporating user feedback to ensure features address user pain points.
  • Strategic Alignment: Ensuring features align with FanDuel’s strategic business objectives.
  • Regulatory Compliance: Considering the legal and compliance aspects relevant to FanDuel’s industry.
  • Technical Debt: Balancing feature development with the need to address technical debt.

14. How do you ensure the user interface is appealing and user-friendly for a diverse user base? (UI/UX Design)

How to Answer:
Discuss the design principles and user research techniques you use to create inclusive and accessible user interfaces. Mention conducting user testing, adopting responsive design, and considering accessibility standards.

My Answer:
Ensuring that the user interface is appealing and user-friendly involves several key principles:

  • User Research: Conduct research to understand the needs and preferences of the diverse user base, including age, cultural background, and technical proficiency.
  • Inclusive Design: Create designs that are inclusive, considering users with disabilities by following WCAG (Web Content Accessibility Guidelines) standards.
  • Responsive Design: Ensure the interface is responsive and provides a seamless experience across various devices and screen sizes.
  • Consistency: Maintain consistency in the design language and interaction patterns to reduce the learning curve for users.
  • Simplicity: Aim for simplicity to ensure that new and less tech-savvy users can navigate the platform easily.
  • Feedback and Iteration: Implement a feedback loop with users to continuously refine and improve the UI.

15. What is your approach to testing and quality assurance in software development? (Quality Assurance)

How to Answer:
Explain the different types of testing you perform (unit, integration, system, UAT), the tools you use, and how you ensure a high standard of quality throughout the development lifecycle. Mention continuous integration and delivery practices if applicable.

My Answer:
My approach to testing and quality assurance is comprehensive and includes multiple stages of testing to ensure the highest quality of software:

  • Unit Testing: Writing and running automated tests for individual components or functions to ensure they work correctly in isolation.
  • Integration Testing: Ensuring that different modules or services work together as expected.
  • System Testing: Testing the complete and integrated software to verify that it meets all requirements.
  • User Acceptance Testing (UAT): Conducting tests in an environment that simulates real-world usage to ensure the software meets user needs.

Additionally, I integrate quality assurance into the continuous integration and delivery pipeline, using tools like Jenkins for automated testing and deployments. This allows for catching issues early and frequently throughout development.

Quality Assurance Practices:

Practice Description Tools/Techniques Used
Code Reviews Peer review of code for quality and adherence to standards GitLab, GitHub, Crucible
Automated Testing Automated scripts to test functionality and performance JUnit, Selenium, Jest
Continuous Integration Continuous merging of code changes to detect issues early Jenkins, Travis CI, CircleCI
Performance Testing Testing to ensure the application performs well under load LoadRunner, JMeter
Security Testing Checking for vulnerabilities and security flaws OWASP ZAP, Fortify

Through these practices, I ensure that the software is robust, secure, and delivers a great user experience.

16. How would you contribute to creating a responsible gaming environment at FanDuel? (Responsible Gaming)

How to Answer:
When answering this question, consider both the technological and cultural aspects of promoting responsible gaming. Reflect on features and initiatives that could help users maintain control over their gaming habits, as well as how you as an employee can contribute to the overall culture of responsibility at the company.

My Answer:
To contribute to a responsible gaming environment at FanDuel, I would focus on the following areas:

  • User Education: Provide clear information and resources about responsible gaming on the platform.
  • Tools for Control: Implement features that allow users to set their deposit limits, loss limits, and time limits on gameplay.
  • Monitoring and Intervention: Develop systems to identify and intervene when patterns of problematic gaming behavior are detected.
  • Support for At-Risk Individuals: Work with organizations that offer support and aid to individuals struggling with gaming issues.
  • Employee Training: Participate in and advocate for regular training for all employees on the principles of responsible gaming.

17. What metrics would you use to measure the success of a new feature on the FanDuel platform? (Performance Metrics)

How to Answer:
Think about key performance indicators (KPIs) that are relevant to online platforms, particularly in the gaming or betting industry. These metrics should help determine the feature’s impact on user engagement, satisfaction, and the company’s bottom line.

My Answer:

The success of a new feature on the FanDuel platform could be measured by the following metrics:

  • User Adoption Rate: The percentage of users who have started using the new feature.
  • Engagement Metrics: Time spent, frequency of use, and actions taken within the new feature.
  • Conversion Rate: The number of users who take a desired action because of the new feature.
  • Customer Satisfaction: User feedback, ratings, and survey results specific to the feature.
  • Revenue Impact: The direct financial impact of the feature, if applicable.
  • Retention Rate: The effect of the feature on the retention of existing users.
  • Churn Rate: The rate at which users stop using the platform after the introduction of the new feature.

18. How do you deal with tight deadlines and pressure during major sports events? (Time Management & Stress Handling)

How to Answer:
Discuss your approach to managing time effectively and dealing with stress. Provide examples or strategies that you have used in the past to maintain productivity and quality of work under pressure.

My Answer:
To deal with tight deadlines and pressure during major sports events, I employ the following strategies:

  • Prioritization: Focus on the most critical tasks that have the greatest impact on the event’s success.
  • Time Management: Break down tasks into smaller, manageable parts and set micro-deadlines.
  • Stress Management: Use stress-reduction techniques such as deep breathing, short breaks, or physical exercise.
  • Teamwork: Collaborate and communicate effectively with the team to share the workload.
  • Delegation: Know when to delegate tasks to others who have the capacity or specific expertise.
  • Contingency Planning: Have backup plans in place for potential issues that could arise.

19. How do you ensure compliance with various state gambling laws when making platform changes? (Regulatory Compliance)

How to Answer:
Demonstrate your understanding of the importance of regulatory compliance in the gambling industry. Mention processes or checks that ensure any changes made to the platform are compliant with local laws.

My Answer:
Ensuring compliance with various state gambling laws when making platform changes involves:

  • Regular Training: Staying updated on the latest regulatory requirements through continuous education.
  • Compliance Team Coordination: Working closely with the legal and compliance department to review all changes.
  • Risk Assessment: Conducting thorough risk assessments for each platform update to identify any potential legal issues.
  • Automated Checks: Implementing automated systems to enforce compliance rules within the platform’s operation.
  • Documentation: Keeping meticulous records of all changes made and the compliance checks performed.

20. In your opinion, what is the biggest challenge facing the fantasy sports industry today? (Industry Challenges)

How to Answer:
Provide an analysis of current trends and issues in the fantasy sports industry. Your opinion should be grounded in credible observations or data, and you should explain why you believe this challenge is significant.

My Answer:
In my opinion, the biggest challenge facing the fantasy sports industry today is the legal and regulatory landscape. As fantasy sports gain popularity, more states are scrutinizing the industry, which must navigate a patchwork of state laws. This can impact:

  • Market Expansion: Varying state regulations make it difficult to offer consistent services nationwide.
  • Consumer Protection: Ensuring that players are treated fairly and responsibly can be complex in a rapidly changing legal environment.
  • Technological Innovation: Legal constraints may limit the introduction of new features or betting formats.
Challenge Impact on Industry
Legal and Regulatory Affects market expansion and compliance costs.
Consumer Protection Requires robust systems for user safety.
Technological Innovation Can restrict the development of new features.

21. Can you explain the concept of bankroll management in the context of fantasy sports betting? (Financial Acumen)

How to Answer:
When answering this question, you should focus on demonstrating your understanding of responsible gambling and financial strategy in the context of fantasy sports. Discuss the importance of setting budgets, diversifying investments, tracking spending, and understanding the risk versus reward.

My Answer:
Bankroll management is a crucial financial strategy used in gambling, including fantasy sports betting. It involves the careful planning and allocation of one’s funds to ensure a sustainable and responsible betting experience. Key components include:

  • Setting a Budget: Decide on an amount of money you are comfortable risking, and do not exceed this limit.
  • Diversification: Spread your risk across different games and types of bets rather than putting all your money on a single outcome.
  • Tracking Spending: Keep records of your bets, outcomes, and the overall performance of your bankroll over time.
  • Risk Assessment: Understand the variance involved in the games you are betting on and adjust your bet sizes accordingly.
  • Discipline: Avoid chasing losses or deviating from your management plan due to emotions.

Bankroll management is essential to maintain control over one’s betting habits and to maximize the chances of long-term success in fantasy sports betting.

22. How do you approach a situation where team members have differing opinions on a project? (Conflict Resolution)

How to Answer:
For conflict resolution questions, you want to show that you are collaborative, respectful, and skilled in negotiation. Outline a process for resolving conflicts that includes active listening, empathy, and finding a common ground or a compromise where appropriate.

My Answer:
When dealing with differing opinions among team members, it is crucial to approach the situation with a strategy that fosters open communication and collaboration. I would:

  • Encourage Open Dialogue: Create an environment where team members feel comfortable sharing their thoughts and perspectives.
  • Active Listening: Pay close attention to each viewpoint, ensuring that everyone is heard and understood.
  • Find Common Goals: Identify the shared objectives that all team members are working towards.
  • Explore Options: Brainstorm possible solutions collectively, weighing the pros and cons of each.
  • Seek Consensus or Compromise: Work towards an agreement that may involve concessions from all parties.
  • Follow Up: Ensure that the agreed-upon solution is implemented and revisit if needed.

23. What strategies would you use to increase user retention on the FanDuel platform? (User Engagement & Retention)

User retention is critical for the success of any online platform. Here are several strategies that could be effective for FanDuel:

  • Personalization: Tailor the user experience based on individual preferences and past behavior.
  • Rewards and Incentives: Offer loyalty programs, bonuses, and promotions to keep users engaged.
  • Community Building: Foster a sense of community through forums, leaderboards, and social features.
  • User Support: Provide excellent customer service and user support to address any issues promptly.
  • Continuous Improvement: Regularly update the platform with new features and enhancements based on user feedback.

Here’s a table summarizing these strategies:

Strategy Description
Personalization Customize user experience to match individual preferences and behaviors.
Rewards Implement loyalty programs and promotions to incentivize continued use.
Community Building Encourage social interactions and competitions to create community engagement.
User Support Offer top-notch customer service to resolve issues and improve overall satisfaction.
Continuous Update Continuously update the platform with new features to keep the experience fresh and engaging for users.

24. What is your experience with mobile application development and how would it benefit FanDuel? (Mobile Development Experience)

My experience with mobile application development spans several years and includes working with both Android and iOS platforms. Here’s how my experience would benefit FanDuel:

  • User-Centric Design: My focus on intuitive UX/UI design ensures that applications are user-friendly and accessible.
  • Performance Optimization: I have a strong background in optimizing app performance, which is critical for maintaining user engagement.
  • Cross-Platform Expertise: With experience in both native and cross-platform development, I can contribute to a cohesive experience across all devices.
  • Agile Development: My agile development approach enables rapid iteration and response to user feedback.
  • Security: I prioritize app security, ensuring that user data is protected, which is especially important in the betting industry.

25. How do you keep your technical skills sharp in an ever-evolving tech landscape? (Continuous Learning & Development)

Keeping technical skills sharp in a rapidly changing tech landscape involves a commitment to continuous learning and development. Here’s how I approach it:

  • Ongoing Education: Pursue formal education opportunities, such as courses, workshops, and certifications.
  • Self-Learning: Dedicate time to self-study through books, online tutorials, and practice projects.
  • Community Engagement: Participate in tech communities, forums, and open-source projects.
  • Networking: Attend industry conferences and meetups to learn from peers and experts.
  • Experimentation: Experiment with new technologies and tools to understand their potential applications and limitations.

By combining these approaches, I ensure that my technical skills remain updated and relevant to industry standards and innovations.

4. Tips for Preparation

Before stepping into the interview room, thorough preparation is key. Start with a deep dive into FanDuel’s history, culture, and recent news to showcase your genuine interest in the company. Understand the role’s requirements and scrutinize the job description for clues on what to emphasize in your skills and experiences.

Role-specific preparation is a must. If you’re applying for a tech position, sharpen your coding skills and be ready to discuss your experience with relevant tools and methodologies. For roles that are more strategic or business-focused, come prepared with insights on the fantasy sports industry and have examples of your analytical capabilities at hand. Lastly, don’t forget to refine your soft skills, like communication and teamwork, as they’re pivotal in a collaborative environment like FanDuel.

5. During & After the Interview

During the interview, it’s crucial to balance professionalism with a touch of personality. FanDuel values team players who are passionate and innovative, so let those traits shine through. Be attentive, give clear and concise answers, and remember that non-verbal cues often speak as loudly as words.

Avoid common pitfalls such as speaking negatively about past employers or appearing disinterested. Prepare a set of thoughtful questions to ask the interviewer to demonstrate your interest in the role and the company. Questions could revolve around team dynamics, success metrics, or company culture.

After the interview, it’s advisable to send a personalized thank-you email. This gesture can leave a positive and lasting impression. Be patient for feedback, as the hiring process can vary in length, but it’s acceptable to ask about the timeline during the interview. If you haven’t heard back within the mentioned timeframe, a polite follow-up email is appropriate to inquire about the status of your application.

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