Top CSL Plasma Interview Questions & Answers

1. Introduction

Approaching an interview can be a gateway to new opportunities, especially in the healthcare field. Prospective employees often search for clues on what to expect, and for those eyeing a career at CSL Plasma, understanding the typical CSL plasma interview questions is key. This article aims to shed light on the types of inquiries you might encounter and how to prepare yourself for a successful interview experience at this leading plasma collection company.

CSL Plasma Interview Insights

CSL Plasma stands at the forefront of the plasma collection industry, playing a crucial role in the development of life-saving therapies. Candidates seeking to join CSL Plasma must illustrate not only a proficiency in medical procedures but also a commitment to the company’s core values such as integrity, collaboration, and innovation. Being proficient in phlebotomy and showcasing an understanding of CSL Plasma’s operational protocols are essential aspects of what the interviewers look for. Preparation for the interview should include a deep dive into the company’s background, the significance of plasma donation, and the impact of one’s role in advancing global health.

3. CSL Plasma Interview Questions

1. Can you describe your previous experience in phlebotomy or related medical fields? (Experience & Skills)

How to Answer:
When answering this question, you should provide a clear and concise overview of your professional background in phlebotomy or related medical fields. Highlight relevant education, certifications, and specific roles you’ve held, including any duties that pertain to the job you’re interviewing for at CSL Plasma. It’s also beneficial to mention any achievements or initiatives you took part in that demonstrate your commitment to the field and your proficiency in phlebotomy.

My Answer:
Certainly, I have been working in the medical field for the past five years, with the last three years focused specifically on phlebotomy. In my previous role at XYZ Clinic, I performed venipunctures on an average of 20 patients a day, ensuring minimal discomfort and maintaining high safety standards.

• Certifications and Training: Certified Phlebotomy Technician (CPT) from the National Healthcareer Association (NHA), with annual continuing education in bloodborne pathogens and infection control.
• Duties: My responsibilities included patient preparation, proper identification, specimen handling, labeling, and data entry into the patient management system.
• Achievements: I implemented a new patient care protocol that reduced wait times by 15% without compromising service quality, and I also received recognition for my dedication to patient comfort and satisfaction.

2. Why do you want to work at CSL Plasma? (Company Fit)

How to Answer:
To answer this question effectively, you should demonstrate your knowledge about CSL Plasma and align it with your own professional goals and values. Mention what you find appealing about the company’s mission, culture, or growth opportunities that makes you excited to be part of their team. It’s also good to reflect on any personal motivations you have for wanting to work in the plasma collection industry.

My Answer:
I’m eager to work at CSL Plasma because I deeply respect the company’s commitment to saving lives and improving the health of patients worldwide. I’m particularly impressed by CSL Plasma’s innovation in the biotherapy industry and its dedication to safety and quality. Furthermore, I value the company’s focus on employee development and the opportunities it provides for professional growth. Given my background in phlebotomy and passion for patient care, I believe I can contribute significantly to your team and grow alongside the company.

3. How do you ensure donor comfort and safety during the plasma donation process? (Donor Care & Safety)

How to Answer:
Discuss the strategies and best practices you employ to prioritize donor comfort and safety. Your answer should reflect an understanding of the plasma donation process, as well as empathy and attention to detail. Consider including how you would prepare donors, communicate with them throughout the process, and maintain a clean and organized work environment.

My Answer:
To ensure donor comfort and safety during the plasma donation process, I follow several key steps:

• Thorough Preparation: I explain the procedure to donors beforehand, answering any questions they may have, and ensure they are relaxed and informed.
• Empathy and Communication: Throughout the donation, I maintain a friendly and professional demeanor, keeping the donor engaged in light conversation to help them stay calm.
• Technical Skill: I use practiced phlebotomy techniques to ensure the venipuncture is as painless as possible.
• Environment: I keep the donation area clean, organized, and well-stocked with necessary supplies to maintain a safe and efficient workflow.

Additionally, I always adhere to all standard operating procedures and safety protocols to prevent any contamination or mishaps.

4. What steps would you take in the event of an adverse donor reaction? (Emergency Response)

How to Answer:
This question is assessing your ability to act quickly and effectively in an emergency situation. You should outline a clear, step-by-step process for responding to an adverse donor reaction, making sure to follow the protocols that CSL Plasma likely has in place.

My Answer:
In the event of an adverse donor reaction, I would take the following steps:

1. Stop the Donation: Immediately cease the plasma collection process.
2. Assess the Donor: Quickly evaluate the donor’s condition while remaining calm to avoid panic.
3. Call for Help: If necessary, call for medical support from the on-site healthcare team.
4. Administer First Aid: Provide appropriate first aid measures as trained, such as placing the donor in a recovery position or administering CPR if qualified.
5. Documentation: Once the situation is under control and the donor is stable, document the incident accurately and completely according to company policy.

Step	Action
Stop Donation	Immediately cease plasma collection.
Assess Donor	Evaluate the donor’s condition.
Call for Help	Contact medical support if necessary.
Administer First Aid	Provide first aid as per training.
Documentation	Document the incident as per company policy.

5. Describe a time when you had to handle a difficult situation with a donor. How did you manage it? (Problem-Solving & Interpersonal Skills)

How to Answer:
Reflect on an experience where you dealt with a challenging donor interaction. Explain the situation clearly, focusing on the actions you took to resolve the issue, and the outcome of the situation. It’s important to showcase your interpersonal skills, problem-solving abilities, and adherence to company policies.

My Answer:
In my previous role, I encountered a situation where a donor became extremely anxious and agitated during the donation process. The donor was nervous about needles and felt dizzy.

• Active Listening: I paused the donation and listened attentively to the donor’s concerns, showing empathy and understanding.
• Calm Environment: I created a calming environment by speaking in a soothing tone and offering a damp cloth for their forehead.
• Reassurance: I reassured the donor by explaining the safety measures in place and the steps I was taking to ensure their well-being.
• Resolution: After a few moments of rest and reassurance, the donor calmed down, and we successfully completed the donation.
• Follow-up: I checked on the donor post-donation and provided guidance on how to manage anxiety for future visits.

The situation taught me the importance of patience, empathy, and swift action in maintaining donor trust and safety.

6. What do you understand about the plasma collection process and its importance? (Industry Knowledge)

How to Answer:
For this type of question, you should demonstrate your understanding of both the technical and the humanitarian aspects of plasma collection. It is important to show that you understand the steps involved in the plasma collection process, as well as the reasons why plasma collection is crucial, such as for the production of life-saving therapies for patients with rare and serious diseases.

My Answer:
The plasma collection process involves several steps to safely extract plasma from donors. The process typically includes:

• Registration: Donors provide identification and proof of eligibility.
• Health Screening: Donors undergo a health assessment and a test for transmissible viruses to ensure safety.
• Plasmapheresis: This is the actual process where blood is drawn, the plasma is separated, and the remaining components are returned to the donor.
• Recovery: Donors rest and are monitored for a short period after the donation.
• Compensation: Donors may receive compensation for their time and effort.

Plasma is a critical component in the medical industry as it is used to create therapies for conditions such as hemophilia, immune deficiencies, and other blood-related disorders. Understanding the importance of plasma collection highlights the necessity for meticulous attention to detail and adherence to safety protocols during the collection process.

7. How would you maintain a sterile environment during the plasma donation process? (Sanitation Protocols)

How to Answer:
When answering this question, it is essential to focus on your knowledge of sanitation protocols and your commitment to adhering to them. Demonstrating an understanding of the importance of maintaining a sterile environment to prevent contamination and ensure donor safety is key.

My Answer:
Maintaining a sterile environment during the plasma donation process is crucial to prevent infections and cross-contamination. Here’s how I would ensure this:

• Adherence to Protocols: Strictly following all sanitation and sterilization protocols as defined by the center’s guidelines and regulatory standards.
• Personal Hygiene: Practicing proper hand hygiene by washing hands thoroughly and using hand sanitizer before and after each donor interaction.
• Use of PPE: Appropriately using personal protective equipment (PPE) such as gloves, masks, and protective eyewear.
• Sterilization of Equipment: Ensuring that all equipment and surfaces are disinfected before and after every use. This includes beds, armrests, and machines.
• Proper Disposal: Correctly disposing of needles, tubing, and other single-use items immediately after use in designated sharps containers.
• Regular Training: Participating in regular training sessions to stay updated on the latest sanitation practices and protocols.

8. How do you manage your time effectively when dealing with multiple donors? (Time Management)

How to Answer:
Discuss your strategies for prioritizing tasks, dealing with unexpected delays, and ensuring that each donor receives attentive care without compromising service quality. Time management skills are vital in a plasma center where efficiency can impact donor experience and overall throughput.

My Answer:
Effective time management is essential when dealing with multiple donors to ensure that each one has a safe and pleasant donation experience. Here’s how I manage my time:

• Prioritization: Assessing the needs of each donor to prioritize tasks effectively.
• Scheduling: Utilizing appointment systems to manage donor flow and minimize waiting times.
• Efficiency: Streamlining the donation process by preparing equipment and paperwork in advance.
• Delegation: Working with the team to share responsibilities and support each other during peak times.
• Communication: Keeping donors informed about wait times and the process to manage expectations.

9. How do you stay updated with the latest best practices in phlebotomy? (Continuous Learning)

How to Answer:
Highlight your commitment to continuous learning and professional development. Mention specific methods you use to stay informed about the latest best practices in phlebotomy, such as attending workshops, reading professional journals, or participating in online forums.

My Answer:
To stay updated with the latest best practices in phlebotomy, I engage in the following activities:

• Professional Development: Attending workshops, seminars, and training sessions to learn about new techniques and technologies.
• Certification: Maintaining my phlebotomy certification, which requires ongoing education and knowledge assessments.
• Literature Review: Regularly reading industry journals, articles, and research papers to stay informed about advancements in the field.
• Networking: Participating in professional organizations and online forums where I can exchange information with peers.

10. What is your approach to working with a team in a plasma center? (Teamwork)

How to Answer:
Explain your approach to teamwork, focusing on communication, collaboration, and your ability to work with a diverse group of individuals. Provide examples of how you’ve successfully contributed to a team in the past.

My Answer:
My approach to working with a team in a plasma center is centered around the following principles:

• Communication: Establishing clear and open lines of communication with all team members.
• Collaboration: Sharing knowledge and skills, and being willing to assist colleagues when needed.
• Flexibility: Adapting to the changing needs of the team and stepping into different roles if required.
• Respect: Valuing the contributions of each team member and fostering an inclusive work environment.

Principle	Description
Communication	Promote transparency and regular updates with peers
Collaboration	Share knowledge and assist colleagues
Flexibility	Adapt to roles and team needs
Respect	Value and acknowledge every team member’s input

In my previous role, I actively participated in daily huddles to ensure we were all aligned on our goals and responsibilities, and I often volunteered to take on additional tasks during busy periods to support the team.

11. Explain how you would handle a situation where a donor does not meet the eligibility criteria to donate plasma. (Policy Adherence & Communication)

How to Answer: In answering this question, demonstrate your understanding of the importance of following the company’s policies and safety guidelines. Outline your approach to communicating sensitive information to the donor in a clear, professional, and empathetic manner.

My Answer:
In the event a donor does not meet the eligibility criteria to donate plasma, I would handle the situation by:

• Ensuring I am knowledgeable about the specific eligibility criteria and the reasons why they are in place.
• Approaching the conversation with the donor in a private and respectful manner, to maintain their confidentiality and dignity.
• Clearly explaining the specific criteria that they do not meet and why these criteria are important for their safety and the quality of the plasma supply.
• Offering empathy for any disappointment they may feel and answering any questions they may have about the decision.
• Providing the donor with any possible options or steps they can take if the ineligibility is temporary, such as improving their health or waiting until they meet the criteria.
• Documenting the interaction in accordance with CSL Plasma’s policies and guidelines.

12. How do you prioritize tasks during a busy shift? (Task Prioritization)

How to Answer: Discuss your strategy for staying organized and efficient, and how you determine which tasks to prioritize based on urgency and importance.

My Answer: During a busy shift, I prioritize tasks by:

• Assessing Urgency and Importance: I quickly evaluate which tasks need immediate attention and which ones are essential for the operation to run smoothly.
• Making Lists: I create a to-do list, ranked by priority, to help me stay focused and ensure I don’t overlook any critical tasks.
• Delegating When Appropriate: If I’m in a position to do so, I delegate tasks to other team members, ensuring everyone is working efficiently towards the common goal.
• Being Adaptable: I remain flexible to adjust my priorities if an unexpected situation arises that requires immediate attention.

13. What qualities do you think are important for a phlebotomist at CSL Plasma? (Self-Assessment)

How to Answer: Reflect on the characteristics that contribute to successful performance in a phlebotomy role, including both technical skills and interpersonal qualities.

My Answer:
I believe the following qualities are important for a phlebotomist at CSL Plasma:

• Technical proficiency: Skilled in venipuncture and knowledgeable about blood collection techniques and safety protocols.
• Attention to detail: Ability to accurately record donor information and handle specimens properly.
• Empathy and communication skills: Must be able to provide a comfortable and reassuring experience for donors, especially those who may be anxious about the process.
• Professionalism: Maintaining a high standard of conduct and appearance, respecting confidentiality and privacy.
• Adaptability: Being able to work in a dynamic environment and handle unforeseen challenges effectively.

14. How would you contribute to creating a positive experience for donors? (Donor Experience)

How to Answer: Explain your approach to ensuring donors feel valued and comfortable during their visit. Consider the impact of customer service, communication, and environment on the donor experience.

My Answer:
To create a positive experience for donors, I would:

• Communicate Clearly and Kindly: I would greet donors warmly, explain the donation process thoroughly, and answer any questions they have to ease their concerns.
• Maintain a Clean and Welcoming Environment: Ensuring the donation center is clean, organized, and inviting contributes greatly to a positive donor experience.
• Be Efficient: I’d aim to minimize wait times and ensure the donation process is as quick and smooth as possible, while still maintaining safety and accuracy.
• Provide Personal Attention: I would make an effort to remember repeat donors and personalize their experience, making them feel valued.

15. How do you ensure accuracy when documenting donor information and plasma collection details? (Attention to Detail)

How to Answer: Detail your methods for managing data meticulously and minimizing errors.

My Answer:
Ensuring accuracy in documentation involves a meticulous approach to data management. Here’s how I ensure this:

• Double-Checking: I always review the information entered against the source documents.
• Standard Operating Procedures (SOPs): I strictly adhere to SOPs for documentation, which helps prevent errors.
• Cross-Verification: When possible, I have a colleague verify critical data entries.
• Regular Training: I stay updated on best practices for documentation through ongoing training and professional development.

Markdown Table of Documentation Procedures:

Step	Action	Purpose
1	Collect Donor Information	To accurately capture donor data for records
2	Input Data into System	To digitize donor information for processing
3	Double-Check Entries	To catch and correct any potential errors
4	Secure Donor Consent	To ensure compliance with legal and ethical standards
5	Final Review	To verify the completeness and accuracy of the documentation
6	Secure Documentation	To maintain confidentiality and integrity of donor records

16. Describe a time when you had to provide training or guidance to a new staff member. (Training & Mentorship)

How to Answer:
To answer this question effectively, provide a specific example from your past experience where you had to mentor or train someone. Detail the context, your approach, the actions you took, and the outcome. It’s important to show that you’re patient, knowledgeable, and have strong communication skills.

My Answer:
At my previous job, I was responsible for onboarding new team members and ensuring they were fully trained.

• Context: A new employee was hired to work on our team, and I was designated as their mentor.
• Approach: I started by creating a structured training schedule that included a mix of shadowing sessions, hands-on practice, and regular check-ins.
• Action: Over the course of several weeks, I guided them through the different aspects of the job. This included demonstrating tasks, answering questions, and providing feedback.
• Outcome: The new team member became proficient in their role and eventually took on additional responsibilities, contributing significantly to our team’s performance.

17. What strategies would you employ to meet or exceed daily collection targets? (Goal Achievement)

How to Answer:
Discuss strategies that focus on efficiency, teamwork, donor experience, and proactive problem-solving. It’s important to also consider how your actions can align with CSL Plasma’s values and mission.

My Answer:
To meet or exceed daily collection targets, I would employ the following strategies:

• Efficiency: Streamline the donation process by identifying and eliminating bottlenecks. This could involve rearranging equipment or optimizing staff allocation.
• Team Coordination: Hold brief daily meetings to set clear goals, assign specific tasks, and encourage team communication.
• Donor Retention: Provide excellent customer service to ensure donors have a positive experience and are likely to return.
• Proactive Problem-Solving: Anticipate potential issues that could slow down the collection process and have contingency plans in place.

18. Can you explain the importance of following CSL Plasma’s standard operating procedures? (SOP Compliance)

How to Answer:
When discussing the importance of SOP compliance, focus on patient safety, regulatory compliance, and the overall quality of operations.

My Answer:
Following CSL Plasma’s standard operating procedures is crucial for several reasons:

• Patient Safety: SOPs are designed to ensure the safety and well-being of donors by standardizing the collection process.
• Regulatory Compliance: Adherence to SOPs ensures that the center remains compliant with all relevant laws and regulations, which is essential for maintaining the facility’s license to operate.
• Quality Control: SOPs help maintain high-quality standards for plasma products, reducing the risk of contamination or errors.

19. How do you handle working under pressure, especially during peak donation times? (Stress Management)

How to Answer:
Describe specific techniques or strategies you use to remain calm and effective under pressure. It’s good to mention skills like prioritization, communication, and maintaining a positive attitude.

My Answer:
During peak times, I handle pressure by:

• Prioritizing Tasks: Identifying the most critical tasks that need attention and addressing those first.
• Staying Organized: Keeping the workspace and schedule organized to minimize confusion and delays.
• Effective Communication: Maintaining clear communication with the team to ensure everyone is aware of their roles and responsibilities.

20. What is your understanding of the regulatory requirements surrounding plasma donation? (Regulatory Knowledge)

How to Answer:
Discuss your knowledge of the regulatory bodies and the types of regulations that govern plasma donation. If you have direct experience working with these regulations, mention that as well.

My Answer:
Plasma donation centers must adhere to regulations set forth by multiple agencies to ensure donor safety and the quality of plasma products. Some key regulatory bodies include:

Regulatory Body	Focus Area
FDA	Safety and efficacy of blood products
AABB	Standards for blood banks and transfusion services
CLIA	Laboratory testing standards
OSHA	Workplace health and safety

These regulations cover areas such as donor eligibility, the collection process, testing and handling of donated plasma, record-keeping, and staff training. Compliance with these regulations is essential to operate legally and ethically in the field of plasma collection.

21. In your opinion, what role does customer service play in a plasma donation center? (Customer Service Perception)

How to Answer:
When answering this question, emphasize the importance of customer service in creating a welcoming and supportive environment for donors, who might be giving plasma for various reasons including altruism, compensation, or both. Good customer service can aid in donor retention, provide a positive experience, and ensure the safety and satisfaction of donors which in turn can affect the reputation of the center. Discuss elements such as communication, donor comfort, and trust.

My Answer:
Customer service plays a pivotal role in a plasma donation center, as it directly impacts the donor’s experience and the center’s effectiveness in retaining donors. Excellent customer service involves:

• Ensuring a Welcoming Environment: Creating a warm and inviting space can alleviate the anxiety associated with the donation process.

• Effective Communication: Clearly explaining the process, answering donor queries, and providing post-donation care instructions are essential for a positive experience.

• Building Trust: Good customer service fosters trust, making donors more likely to return and recommend the center to others.

• Monitoring Donor Satisfaction: Actively seeking and acting upon donor feedback can lead to improvements in service and operations.

• Safety and Comfort: Prioritizing donor comfort during the donation process and ensuring that they feel safe can increase the likelihood of repeat donations.

In short, customer service is not just a peripheral aspect; it is central to the success of a plasma donation center.

22. How would you deal with a donor who is hesitant or fearful of the donation process? (Donor Relations)

How to Answer:
Approach this question by expressing empathy and understanding. Recognize the common reasons for hesitation or fear, such as fear of needles or concern about side effects, and explain how you would address these issues to reassure and comfort the donor.

My Answer:
Dealing with a hesitant or fearful donor requires a gentle and empathetic approach. Here’s how I would manage such a situation:

• Listen and Validate: First, I would listen to the donor’s concerns and validate their feelings without dismissing them.

• Educate: I would provide them with clear, factual information about the donation process, safety measures in place, and the importance of plasma donation.

• Offer Reassurance: Share success stories or statistics that can help reassure the donor of the safety and relative ease of the process.

• Provide Options: If possible, offer to give them a tour of the facility or introduce them to the staff to make them feel more comfortable.

• Stay Supportive: Ensure that the donor knows they can take their time to decide and that their participation is completely voluntary.

By offering support and understanding, I would aim to create a positive and trusting relationship with the donor, potentially easing their fears.

23. Can you provide an example of a time when you improved a process or procedure in a healthcare setting? (Process Improvement)

How to Answer:
To answer this question, you should reflect on a specific instance where you identified a problem, proposed a solution, and implemented changes that resulted in a measurable improvement. Use the STAR method (Situation, Task, Action, Result) to structure your response.

My Answer:
At my previous healthcare job, we were experiencing prolonged wait times for patients due to an inefficient scheduling system.

• Situation: Patients were becoming frustrated with the long wait times.

• Task: My goal was to streamline the scheduling process to reduce wait times and enhance patient satisfaction.

• Action: I analyzed the existing scheduling process, identified bottlenecks, and implemented a new scheduling software that optimized appointment slots and allowed for real-time adjustments.

• Result: The new system reduced average wait times by 30%, improved patient throughput, and increased overall satisfaction ratings.

Metric	Before Implementation	After Implementation
Average Wait Time	45 minutes	30 minutes
Patient Satisfaction	70%	85%
Daily Patient Throughput	60 patients	75 patients

By addressing a critical operational issue, we significantly improved the efficiency and quality of patient care.

24. Discuss your experience with handling and maintaining medical equipment. (Equipment Handling & Maintenance)

How to Answer:
Talk about specific types of medical equipment you have experience with, the protocols you followed for maintenance and cleaning, and any training or certifications you may have received. If you’ve ever identified and resolved issues with medical equipment, be sure to mention that as well.

My Answer:
During my tenure at the healthcare clinic, I was responsible for handling and maintaining various types of medical equipment, including:

• Autoclaves: Ensured proper sterilization of surgical instruments.
• Patient Monitoring Systems: Regularly checked and calibrated to ensure accurate readings.
• Blood Pressure Monitors and Glucometers: Conducted routine maintenance and quality checks.

I adhered strictly to the manufacturer’s guidelines and our internal protocols, which included daily cleaning, weekly inspections, and immediate reporting of any malfunctions to our biomedical engineering team. Furthermore, I attended annual training sessions to stay updated on equipment handling best practices.

25. How do you approach confidentiality and privacy concerns in a healthcare setting? (Confidentiality & Privacy)

How to Answer:
This question is looking for your knowledge of confidentiality protocols, such as HIPAA in the United States, and your commitment to maintaining the privacy of donor information. Mention any training or experience you have with privacy laws and the practical steps you take to ensure confidentiality.

My Answer:
Confidentiality and privacy are paramount in a healthcare setting. My approach includes:

• Understanding Legal Obligations: Being well-versed in laws and regulations like HIPAA that govern patient privacy.

• Regular Training: Participating in regular training sessions to stay current on best practices and legal requirements.

• Prudent Information Sharing: Only discussing donor information with authorized personnel on a need-to-know basis.

• Secure Documentation: Ensuring all physical and electronic records are stored securely and that access is controlled and monitored.

• Vigilance Against Breaches: Being alert to any potential breaches of confidentiality and reporting them immediately.

I take these responsibilities seriously and always strive to maintain the highest standards of confidentiality and privacy for all donors.

4. Tips for Preparation

To prepare effectively for the CSL Plasma interview, start by reviewing the company’s mission, values, and recent news. Understanding CSL Plasma’s commitment to safety and innovation can give you a solid foundation for your responses. Focus on technical knowledge relevant to plasma donation, such as phlebotomy techniques, emergency procedures, and donor eligibility criteria. Enhance your soft skills by practicing communication and problem-solving scenarios you might encounter in the role.

Prepare answers to common interview questions that relate to experience, team collaboration, and handling stressful situations. If applicable, be ready to demonstrate leadership skills by discussing how you’ve guided or trained others.

5. During & After the Interview

During the interview, present yourself professionally and express genuine enthusiasm for the opportunity to work with CSL Plasma. Interviewers look for candidates who demonstrate a patient-centric approach, an understanding of safety protocols, and the ability to work as part of a team. Avoid common mistakes like speaking negatively about past employers or showing a lack of knowledge about the company and the plasma industry.

Ask the interviewer questions that reveal your interest in the role and the company, such as inquiries about team dynamics or opportunities for professional development. After the interview, send a personalized thank-you email to express your appreciation for the opportunity and to reiterate your interest in the position. This can make a lasting positive impression.

Usually, the company will inform you about the next steps, including the timeframe for feedback. If not, it is appropriate to ask about it at the end of the interview to set your expectations.